01. Will I have a Fashion Designer to support me 24/7?

No, the design team is there to support and inform you throughout the process via email, however, as the designer of your own brand, the decisions will be up to you for your range.

Email is the best way to contact the team, they will generally answer your questions within 24hours

02. How do I start if I've never designed before?

The packages are structured to support the design stage first. It is best to get your ideas together and book a consultation with a designer to guide you on how the process works.

03. How many revisions do I get for design flats?

2 Revisions are actioned by your designer, so it is important to be specific when making notes or giving feedback.

04. How many changes do I get to my tech pack?

2 Revisions are actioned by your designer, so it is important to be specific when making notes or giving feedback

05. What if I want to change my design?

Each step is confirmed before moving onto the next step. Once the tech pack is confirmed the design cannot be changed as this changes the pattern and creates access time to re-create a new pattern. Therefore a new design fee is applied.

06. Why do I need a tech pack for each design?

A tech pack is a commercial instruction document that is used in production so that the pattern maker, pattern cutter, seamstress, and production leader all have the same information on how to construct your garment. This reduces mistakes and miscommunication which can occur when manufacturing offshore.

07. Is all of my production included in my package.?

No, once your spec is complete you will receive a detailed order docket with your cost of production.

08. Can I get a discount if I don't need everything in the packages?

No. The prices are a set calculation to accommodate all of the services at an already discount rate. They cannot be changed.

09. What if my toile isn't what I expected?

This can happen throughout the sampling process, as many factors can affect a design such as fabrics, finishes or material used. Your first revision is based on fit images and the second will be a physical sample. An additional cost applies to further sampling.

10. How long does the process take?

Each package is subject to different timelines; depending on the services being different timelines my apply: E.g. sourcing of materials, printing sample strike-offs, sampling corrections, or re-makes. We advise planning your first collection a year in advance of the release date.

11. What are MOQ's?

An MOQ is a Minimum Order Quantity and this can be applied to materials from suppliers as well as factory production.

12. What is the difference between a toile and true sample?

A toile is an industry term for a sample made from stock fabric such as muslin or jersey. This is used to identify any pattern of fit adjustments needed before the true sample. The true sample is made from your selected fabric for a final check of your design before proceeding with production.

13. What is a CMT quote?

The term CMT stands for Cut, Make & Trim; it is the production cost to make your garment. The additional costs will be fabric per metre, any print or dye services as well as shipping costs. A CMT quote can be provided based on the design tech pack.